Delete your account and data
Impulse Test Prep — Impulse Learning LLC
You can delete your Impulse Test Prep account yourself, at any time, without asking us. Deleting the account permanently removes your personal data and every piece of study progress attached to it.
Delete it yourself, in the app
- Open impulsetestprep.com (or the installed app) and sign in.
- Go to Settings.
- Choose Delete account and confirm with your password.
The account and its data are deleted immediately. This cannot be undone.
If you can't sign in
Email [email protected] · (786) 300-1266 from the address on the account and ask us to delete it. We verify the request against that email address and complete the deletion within 30 days.
What gets deleted
- Your name, email address, and password.
- All synced study progress: questions answered, mock-exam history, missed-question lists, notecards, spaced-repetition schedules, streaks, and settings.
- Any question-error reports you submitted that are tied to your account.
What we keep, and why
- Purchase and payment records, for as long as tax and accounting law requires. These are held by our payment processor, Stripe, and by us as a record of the transaction. Deleting your account does not refund a purchase and does not cancel the Pass-or-Refund Guarantee conditions.
- Anonymous exam-outcome survey answers, if you submitted one. They carry no account identifier — we cannot link them back to you, so there is nothing in them to delete.
- Security and abuse logs for a limited period, as described in our Privacy Policy.
Study data stored only on your device
The question bank and some device-only settings are cached in your browser's storage so the app works offline. Deleting your account clears them on that device. To clear them on another device you still have signed in, sign out there, or clear the site data for impulsetestprep.com in your browser settings.
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